I’m delighted to say that Nolander is back on sale — or on giveaway, anyway — on Amazon. Even as the lower levels of KDP were churning out the form letter I quoted in my last post, the upper levels must have been giving the problem more individualized consideration. So, thank you to Amazon and KDP for taking care of this problem. And a huge thank you to the folks on Kboards who orchestrated an attention-getting email campaign on my behalf. You guys are the best. :)
Hopefully this situation is all wrapped up. I’ve been in touch with other retail platforms, asking them to be alert for fraudulent attacks on my books. Fingers-crossed, I won’t have to deal with this sort of thing again. But of course, other people might. In fact, I might be safer than others, now, since there’s a paper trail (“electron trail”?) at all the retailers documenting my having been targeted.
For the time being, I had better go grade some student papers.
But I want to think about this DMCA-scam issue some more. My scammer clearly made some mistakes, and those allowed me to build a convincing case. But what if there are no mistakes, next time? The person I spoke to at Amazon said the company doesn’t want to inadvertently aid spurious uses of the DMCA and that it would be taking a fresh look at its current policy. I trust they will do that. Nevertheless, it seems like a tough problem to solve. The DMCA may have been written for the digital age, but it wasn’t really designed for a truly global environment — nothing that leans so heavily on the U.S. legal system for both its teeth and its safeguards is going to work properly when information flows unimpeded across borders. And it doesn’t seem to have been designed with today’s massive digital sales environment in mind, since retailers apparently see themselves as exempt from the counter-noticing process.
I’m not quite sure what to make of it, but it seems like a problem we need to solve. Anyone have any ideas?
March 7 update: Aftermath for Nolander, and thoughts on how retailers could react to fraudulent DMCA notices more effectively.